Tuka for hotels

A trusted local guide for every guest, and the guest data that guides smarter decisions.

Tuka pairs smart software with a simple device at your front desk to give every guest curated, locally vetted recommendations, and gives you the data behind what they search for, visit, and love.

Book a demo See how it works →

Guest · 7:12pmSomewhere quiet for dinner, within walking distance?

RecommendedAlma0 min walkCorner café3 min walk

✓Table bookedAlma · 7:30pm · 2 guests

87%

of U.S. hotels have no concierge.

34%

better online review ratings vs. hotels without a concierge function

27%

higher guest satisfaction vs. hotels without a concierge

70%+

of guests say reputation shapes whether they book

Sources: American Hotel & Lodging Association, 2018 Lodging Survey (13% of hotels have a concierge); Vynta concierge service research; Mara Solutions online review statistics, 2025.

The problem

Guests ask for recommendations. Hotels never see what happens next.

“Do you have any recommendations in the area?” is the question every front desk hears, and almost none of the answers can be measured.

01Valuable guest data that could guide smarter decisions goes uncaptured

02No visibility into where guests go, how they get there, or whether they enjoyed it

03Front desk teams can't always recommend with confidence

04Printed guides are out of date the moment they're printed

How it works

Whatever a guest is looking for, Tuka has a recommendation.

Restaurants.Coffee shops.Museums.Events.Activities.And everything in between.Restaurants.Coffee shops.Museums.Events.Activities.And everything in between.

A local guide in every guest's hands.

Guests tap their phone to the Tuka device at your front desk and meet your hotel's digital concierge. No app to download, and instant access.

A guest asks the concierge for a recommendation

Instant accessNo app to download

Guest data

Valuable guest data, so you can make more informed decisions.

Sample data · illustrative

Your dashboardThis month

What guests search forThe requests guests make most often

Dinner tonight

Coffee nearby

Museums

Live music

How they get thereDirections or rideshare

58%Directions

42%Rideshare

What performsThe recommendations guests actually visit

Alma · Dinner48 visits

Corner café · Coffee36 visits

City museum · Museums21 visits

Jazz club · Events17 visits

What guests loveThe categories that perform best

DiningCoffeeEventsMuseums

★★★★★Review posted to TripAdvisor

TripAdvisor reviews

Drive more TripAdvisor reviews for your hotel, with no extra effort from your guests.

Tuka builds a review of your hotel right into the guest experience. A guest scrolls, taps a star rating, and their review goes to your TripAdvisor page. No separate site to find, no extra steps to remember.

Your hotel's review sits inside the experience guests are already using

One tap on a star rating is all it takes

More reviews for your hotel means a stronger TripAdvisor presence

Your dashboard shows the reviews Tuka drives, so you can see its impact on your reputation

A boost for the local economy.

Tuka amplifies the independent restaurants, coffee shops, museums and venues that make a city worth visiting, and moves guest foot traffic toward them.

Simple to launch. Nothing to integrate.

Tuka runs on its own, alongside the systems you already use. We provide the device, guest-facing materials, preloaded local recommendations, staff onboarding and training, and your dashboard. You place the device and signage at your guest touchpoints. We take it from there.

Clients

Now live in Chicago and Evanston.

Hotel Zachary at dusk, facing the plaza at Gallagher Way

Hotel Zachary, Chicago.

A boutique hotel across from Wrigley Field, part of Marriott's Tribute Portfolio.

Graduate Evanston.

A historic hotel a short walk from Northwestern University.

Questions

Bring Tuka to your hotel.

Tell us about your property and we'll be in touch.

Or email us at josephinewhite@tuka.world